Privacy Policy

Effective Date: November 16, 2024

Thailand Planner (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and events.

1. Information We Collect

We collect the following types of personal data:

Personal Information: Name, email address, phone number, nationality, wedding details, and other details you provide when you contact us, fill out a form, or make a booking.
Cookies and Usage Data: Information about your device, browser type, IP address, referral source, and browsing activity through cookies and analytics tools.
Communication Data: Your preferences for receiving marketing communications and direct messages via email, SMS, or WhatsApp.

2. How We Use Your Information

We use your data for the following purposes:

To provide and manage our wedding planning services.
To personalize and improve your experience on our website, ensuring relevant recommendations.
To respond to inquiries, process bookings, and manage customer support.
For marketing and promotional purposes, including sending updates, offers, and newsletters (with your consent).
To comply with legal obligations and prevent fraud, abuse, or security risks.

3. Cookies & Tracking Technologies

Cookies are small data files stored on your device to improve website functionality and user experience.

Types of Cookies We Use

Essential Cookies: Required for website functionality.
Performance Cookies: Help us analyze website traffic and improve usability.
Functional Cookies: Store your preferences for a personalized experience.
Marketing Cookies: Used to track engagement with advertisements and promotions.

Managing Cookies

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the website's performance and features.

4. How We Share Your Information

We may share your personal data with:

Trusted service providers (e.g., payment processors, CRM systems, email marketing platforms) to facilitate bookings and communication.
Event partners and vendors necessary to fulfill wedding planning services.
Legal authorities, if required by law, to comply with legal regulations or to protect our rights.

We do not sell, rent, or trade your personal data to third parties.

5. Your Rights & Data Protection

Depending on your jurisdiction, you may have the right to:

Access the data we hold about you.
Request corrections or deletions of inaccurate or outdated data.
Withdraw consent for marketing communications at any time.
Restrict or object to processing, where legally applicable.
Request a copy of your data (data portability).

To exercise these rights, please visit our Contact Us page or email us.

6. Data Security & Retention

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

Your data is stored securely, and access is limited to authorized personnel.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites or social media platforms. Please note:

We are not responsible for external sites' privacy policies or how they handle your data.
We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or business practices.

The latest version will always be available on this page.
If we make significant changes, we will notify users via email or website announcements.

9. Contact Us

If you have any questions, concerns, or data requests, please contact us:

Siam Planner Co., Ltd.
Email: siamplanner AT gmail.com
Website: www.ThailandPlanner.com